Snippet Description no showing once hit update on a post

#555253
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Hi there, I have a custom post type on which I enter a description for the snippet. The description at first shows in the snippet preview, but after updating it doesn’t show the description anymore. If I then edit the description again it reappears. Please help me resolve the issue.

Viewing 1 replies (of 1 total)
  • Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Do you see the meta description in the frontend after updating in the backend? Or, does the frontend source code meta description is also empty?

    Also, it looks like some conflict between theme / plugin. Would you please run these troubleshoot as mentioned in this article: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how it goes.

    Looking forward to helping you.

    Thank you

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Snippet Description no showing once hit update on a post’ is closed to new replies.