Open Graph/social preview image for the pages on my website is not showing up

#555146
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Hi Support,

    I have finished the tutorial on Rank Math but have encountered an issue that the Open Graph/social preview image for the pages on my website is not showing up when sharing my website on the social media platform (ex. messenger app screenshot below). It uses other images on the website instead of my company image. Please advise.

    I have also followed the guides in this link but the problem still persists – https://rankmath.com/kb/open-graph-image-not-displaying/

    I provide some context of my website setting below for reference.

    image.png
    OpenGraph Thumbnail Setting (file diminsion: 1200 by 630 pixels)
    image.png

    Wordpress editor home page also set up using the same image in the same dimension
    image.png

    Link to the image files above – image files

    or

    https://drive.google.com/drive/u/4/folders/13_tdpg4KdxASkRQT3-Fzhoho3hRh3sNp

    Thanks,
    Zack

Viewing 1 replies (of 1 total)
  • Sandeepan Kumar

    2 years, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    When I ran the Facebook debugger test, I could see the preview image. Please check the sensitive data section for the screenshot.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Open Graph/social preview image for the pages on my website is not showing up’ is closed to new replies.