Title, meta description and Featured images not updating after updating post

#555136
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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Back to the issue, I checked your site and found that Rank Math REST Routes that we use to update the data are being blocked by your GoDaddy firewall and most likely this is why you’re facing this issue.

    In order to resolve this issue, please try whitelisting the following Rank Math REST Routes that are being blocked on your firewall.

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateRedirection
    

    You may try following the link below to learn how you can whitelist Rank Math REST Routes in GoDaddy Website Firewall:
    https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If that doesn’t help, I’d like to suggest you to get in touch with GoDaddy support to see if they can help you to resolve this issue.

    Let us know how it goes.

    Thank you.

Viewing 1 replies (of 1 total)

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