Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please share the affected URLs with us? So that we can investigate the issue further for you.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I can see that currently, you’re using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
About the issue: Please make sure you have the latest version of both the plugins. Once, it’s done please run the plugin / theme conflict test by following this guide: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how it goes.
Looking forward to helping you.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
