403 Forbidden Access Error When Trying To Save Changes in Rankmath Gen Settings

#553096
  • Resolved Anonymous

    2 years, 7 months ago

    Rank Math free

    Hi,

    I’m getting the following error “403 Forbidden Access to this resource on the server is denied!” when trying to switch off Strip Category Base option and then saving setting changes.

    thanks
    Lee

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years, 7 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure to whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    If you’re using Cloudflare, make sure to whitelist there as well: https://rankmath.com/kb/whitelist-rank-math-in-cloudflare

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘403 Forbidden Access Error When Trying To Save Changes in Rankmath Gen Settings’ is closed to new replies.