Update and my post disappear

#55146
  • Resolved Anonymous

    5 years ago

    Rank Math free

    Hi, I stop automatic update

    I update 3 posts and make 2 news ……….. disappear for updates and necer appear for news

    What Happen again ?

    • This topic was modified 5 years ago by .
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    5 years ago

    Rank Math free

    Hi Andy,

    Thanks for getting in touch with us.

    Please share the URLs with the issue so we can check.

    Anonymous

    5 years ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    5 years ago

    Rank Math business

    Hello,

    Could you share the login details so we can take a closer look at the settings? Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Update and my post disappear’ is closed to new replies.