Buying Pro Plans

#551441
  • Resolved Anonymous
    Rank Math free

    Hi,

    I bought a pro plan througth z*******@1******. My Rankmath account is a gmail z*******@g********.

    As the result,my rank math plan doesn’t change after the payment.

    Can you fix it?

    Thanks

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    It appears the payment did not go through.

    Please check your PayPal account and it should specify the reason the payment was put on hold. Alternatively, you can go ahead and use your correct account to make a new purchase:
    https://rankmath.com/pricing/

    You can use your credit card instead of PayPal if you are still running into issues while using PayPal.

    Do let us know if you need further assistance with it.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Buying Pro Plans’ is closed to new replies.