I can`t save a page

#550774
  • Resolved Anonymous
    Rank Math free

    Hi there,

    I have RankMath as free version in my divi theme.
    I first adjust all preferences in the plugin.
    Then I go to the start page in divi and corrected the SEO preferences in the page. Then I wanted to actualize the page, but the system get an error. If I deactivate the plugin it’s ok…

    Is there a problem with other plugins. I have iThemes Security and WP Fastest Cache active – but I deactivted them for test…. just the same.

    Please help me, I would buy the full version – if there is nowhere an error.

    Thanks,
    Stefan

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anonymous
    Rank Math free

    Happily, the error just appears, but the page was actualized in the back….
    I hope, it will be a correct sourcecode in the database…

    Anonymous
    Rank Math free

    Further problem: If I am on the page to actualize the content, a popup appears with a post.php-Link…. and the website is shown. But I didn’t click anything!

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Would you please share the screenshot you’re receiving while editing the page. You can use tools like https://www.loom.com/ or https://imgur.com/. Also, I would suggest running through plugin / theme conflict test : https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Thank you

    Anonymous
    Rank Math free

    Sorry. That’s a problem with a code snippet and saving a divi page. It’s just happend, after I installed the RankMath-Plugin. On other websites it works great. Thanks and close the ticket please 🙂

    Hello,

    Thank you for the update.

    We’re glad that you have already managed to resolve this issue.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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