How to delete account

#549977
  • Resolved Anonymous
    Rank Math free

    Hello, thank you for this great extension.
    My website is registered without SSL and an alert is displayed in the WordPress dashboard (Your site URL has changed since you connected it to Rank Math). When I click on the “fix” button, I am redirected to your website, but the site is still without SSL, which doesn’t make any difference. I wanted to delete my account to solve this problem completely, but I cannot find the option to delete my account. If there is another solution to this problem, please guide me.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Instead of deleting the account, you can follow the KB I’ve shared below to see if that helps you to fix this issue.
    https://rankmath.com/kb/problems-while-connecting-account/

    If you still wish to delete the account, please let us know here and we’ll do the needful for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    I have seen the link. I tried the first method, but the problem was not resolved. Where should I place the mentioned filter? And can I delete this code after resolving the issue

    Hello,

    If you are using a child theme, you can add it directly to your child theme’s functions.php file.

    Alternatively, there are a few methods of adding the filter and the most popular being the Code Snippets plugin.

    For the step by step instructions, we would recommend going through this link.
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘How to delete account’ is closed to new replies.