missing field “url” for logo in search console

#546789
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you have already added the Logo URL on your WordPress dashboard > Rank Math > Titles & Meta > Local SEO?

    If not yet, then add the logo URL (URL of the Logo image):

    Logos

    Then, clear your cache and test the page at https://search.google.com/test/rich-results

    If the URL is validated on this tool, submit the URL for validation in the Search Console.

    Hope that helps.

    Thank you.

    Anonymous
    Rank Math free

    Thank you Reinelle for assistance
    Now I have added the logo url in rankmath local seo as you described but facing same problem.
    Is there any other way to solve the problem.

    Hello,

    I’ve checked your site, and indeed the issue still persists.

    In this case, please clear your website’s cache and check again your site.

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Thank you Reinelle for helping me.
    I am using lightspeed chache plugin. I did cache my pages and post. but the error is still there. I have created access using the plugin use suggested.
    Please also look into the Lightspeed cache settings maybe I have enabled the wrong setting.
    I have edited the first post on this ticket and included the login URL in sensitive data.

    Hello,

    We checked your site and found that the URL was missing from the Person Schema. We’ve enabled the Local SEO module from Rank Math > Dashboard, which added the URL and we checked the schema code generated by Rank Math, and it is validating fine:

    But when we checked the URL with the Rich Results Test, the issue is still appearing. Possibly this is happening due to caching issue. We suggest you to clear your website cache including any server-level cache and then check again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Dear Reinelle, I want to express my gratitude for your help in resolving my issue.
    Your commitment to customer service is truly commendable, and it is clear that you take pride in your work. Your efforts made a real difference, and I am grateful for your assistance.

    Thanks again.

    Hello,
    
    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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