conflict with Modern Events Calendar Lite plugin

#54479
  • Resolved Anonymous

    5 years, 2 months ago

    Rank Math free

    Hi, I am used the plugin Modern Events Calendar Lite with Yoast SEO plugin.

    However when I install and then activate Rank Math recently, it conflicts with the events calendar plugin and an error occurs. The error occurs when I update the event page, and it will show Fatal Error on my website. Please check the screenshot for the detail.

    It works normally if I uninstall Rank Math Plugin. Is there a way to figure out this?

    • This topic was modified 5 years, 2 months ago by .
    • This topic was modified 5 years, 2 months ago by .
Viewing 9 replies - 1 through 9 (of 9 total)
  • Anonymous

    5 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    5 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Are you sure the conflict is between the events plugin and Rank Math? I just tried to enter in troubleshooting mode and enabled just the events plugin and Rank Math. After that I created a new event and I got no errors, everything was working fine.

    Could you try to record a screencast reproducing the issue so we can try to replicate it by ourselves? You can record it for free using https://www.loom.com/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 2 months ago

    Rank Math free

    Hello,

    This conflict only occurs when update the event page, it works normally when create a whole new event page. Here is the screencast.
    https://www.loom.com/share/151a0fdc95874930ada2b851b93b61f5

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    I logged into your site and I see the issue but, I could not reproduce the issue on my setup. Can you kindly enable the WP_Debug option and share with us any warnings or errors logged in the debug file?

    Looking forward to helping you. Thank you.

    Anonymous

    5 years, 2 months ago

    Rank Math free

    Hi,

    Here is the debug file. Thank you.

    [01-Feb-2020 07:30:30 UTC] PHP Warning: urldecode() expects parameter 1 to be string, array given in /home2/codeingf/public_html/wp-relax/wp-includes/class-wp-query.php on line 2203
    [01-Feb-2020 07:30:30 UTC] PHP Warning: preg_match() expects parameter 2 to be string, array given in /home2/codeingf/public_html/wp-relax/wp-includes/canonical.php on line 231
    [07-Apr-2020 18:48:47 UTC] PHP Fatal error: Uncaught Error: Class ‘Automattic\Jetpack\Sync\Modules\Constants’ not found in /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-modules.php:139
    Stack trace:
    #0 [internal function]: Automattic\Jetpack\Sync\Modules::load_module(‘Automattic\\Jetp…’)
    #1 /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-modules.php(123): array_map(Array, Array)
    #2 /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-modules.php(67): Automattic\Jetpack\Sync\Modules::initialize_modules()
    #3 /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-listener.php(84): Automattic\Jetpack\Sync\Modules::get_modules()
    #4 /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-listener.php(74): Automattic\Jetpack\Sync\Listener->init()
    #5 /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/cl in /home3/icacjdmy/public_html/wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/class-modules.php on line 139

    Todd

    5 years, 2 months ago

    Rank Math free

    Hi,

    I am afraid there is nothing in the error log related to Rank Math.

    The only issues I see are related to JetPack and WP Relax plugins.

    With that said, have you tried contacting the dev. team of Modern Events Calendar Lite plugin for a possible solution?

    In the meantime, I am also checking with our dev. team and see if they are able to provide any insights.

    Thank you.

    Pratik

    5 years, 2 months ago

    Hello,

    We were able to reproduce the error and have logged it.

    Please allow us some time to test and release a fix.

    It should be added to the plugin in a few week’s time.

    You can keep an eye on the changelog and we will be mentioning this error when fixed.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.

    Thank you.

    Anonymous

    5 years, 2 months ago

    Rank Math free

    Thank you for your assistant. However I need to switch to the Yoast first which doesn’t has these issue. I would glad to use Rank Math again when this problem solved.

    Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have an update of the plugin. Would you please test and let us know if the issue still persists.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    5 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘conflict with Modern Events Calendar Lite plugin’ is closed to new replies.