Foucous Keyword & title settings are not saving

#53540
  • Resolved Anonymous

    5 years ago

    Rank Math free

    Hi,

    I have recently shifted from Yoast to Rank-math. But I’m facing a problem in it. Whenever I save my Title, slug, meta description and the focus keyword in Rank-math it doesn’t save. I have a multiuser website and this problem is occurring with all of my site authors and contributor. Please help as I didn’t get any solution for this on the internet.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    5 years ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Anonymous

    5 years ago

    Rank Math free

    Hi my problem is still the same. would you please look into my site via screen sharing.

    Michael Davis

    5 years ago

    Rank Math pro

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Foucous Keyword & title settings are not saving’ is closed to new replies.