installed hello elementor theme and setup rank math plugin but it isnt working

#52775
  • Resolved Anonymous

    5 years, 3 months ago

    Rank Math free

    have shared the system info
    just installed the new wordpress, setup hello theme and installed elementor pro

    after that i setup my ac with rankmath and installed the plugin and i can see the seo tab added in the elementor but it never goes past the loading screen (check screenshot )

    Screen-Shot-2020-05-16-at-3-03-15-PM

    i have waited more than 12 hours now on this page so i am sure it won’t take that much time to load 😛 so something is not right. when i deactivate the rank math plugin, it is workingfine.

Viewing 1 replies (of 1 total)
  • Todd

    5 years, 3 months ago

    Rank Math free

    Hi,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    5 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘installed hello elementor theme and setup rank math plugin but it isnt working’ is closed to new replies.