Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Can you please create temporary admin access by using the following plugin and adding the link in the Sensitive Data section?
https://wordpress.org/plugins/temporary-login-without-password/
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello Jake,
We are taking a look at this.
At first sight, it seems like an isolated issue.
I could not replicate it from my end:
http://i.mythemeshop.com/erHvQT
As you can see, the correct edit link is working with the classic editor as well.
However, rest assured that we will find out why this is happening and share the results with you very soon.
We would really appreciate your patience in this matter.
Thank you.
Thanks for this response! Appreciate you and the team taking a look into it. Looking forward to a resolution.
Hello,
I logged into your site and I see the issue but, I could not reproduce the issue on my setup. Can you please share your site’s FTP access details in the Sensitive Data Section, so we can check if there are any warnings or errors logged in the debug file?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I am getting Write Permission denied error when I try to upload the file. Can you please check and give us the write permission so we can enable the Debug and see if any errors are logged?
Looking forward to helping you. Thank you.
Hi team,
Currently contacting my hosting team to establish write access for you.
If it helps at all, I discovered an interesting development today.
When I created a new post under the “KSW” category today (“KSW” is parent category), I could edit the post fine in classic mode.
Will let you know more information as I discover it.
Hi Jake,
That’s interesting.
Please do update us so we can look into this further.
My hosting provider has responded to me and stated that there is write permissions established on all files except WordPress core files.
Does this need to be changed? Is there an alternative?
Hello,
Can you please follow this tutorial to correct the file permissions?
https://mythemeshop.com/blog/upload-failed-to-write-file-to-disk/
Looking forward to helping you. Thank you.
Hi team,
I’m unable to do that, but the hosting support team has mentioned that I can turn on WP_DEBUG if that’s what you require?
IMAGE: https://i.imgur.com/FNTEEYx.png
Please let me know
Thanks.
Hi Jake,
Thanks for the question.
Yes, kindly enable the WP_Debug option so that our dev team can continue with the investigation.
Thanks.
Uninstall the classic editor plugin.
Open the functions.php file in your child theme folder and add:
// disable Gutenberg
add_filter('use_block_editor_for_post', '__return_false');
This will disable the block editor (Gutemberg) without using a plugin.
Hope it helps.
Hi Sergio,
Thanks for chiming in.
I am glad that you have a workaround to this issue 🙂
We appreciate your effort in sharing this solution.
