Cannot install plugin (not allowed access to page)

#21460
  • Resolved Anonymous

    5 years, 8 months ago

    Rank Math free

    Hi,
    I am trying to install RankMath but get the error “Sorry, you are not allowed to access this page.”

    I saw there are some tickets already with this topic but I did not see a solution. I uninstalled and newly installed the plugin but this did not help. What should I do, please?

    Thanks,

    Karin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    5 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please login to your site using a different admin user and from a different device/browser and check if the error will still be reported?
    You might also want to check whether launching the setup wizard from the Plugins > Installed plugins page will report the same error.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 8 months ago

    Rank Math free

    It worked. Thanks so much!

    Michael Davis

    5 years, 7 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Cannot install plugin (not allowed access to page)’ is closed to new replies.