Bug – Meta Description from Global Setting cannot translate with WPML

#17626
Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    6 years, 3 months ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    6 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    6 years, 2 months ago

    Rank Math pro

    Hello,

    Thank you for the response.

    I have passed this on to our dev team for closer investigation and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Pratik

    6 years, 2 months ago

    Hello,

    In Rank Math, we handle the string translation in a different way. For each language, you can add the title and description in the Settings fields itself, there is no need for adding it from the String translation menu of WPML. Just switch the language and add the value in the fields.

    Hope that helps. If there is anything else, please let us know.

    Thank you.

    RankBot

    6 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Bug – Meta Description from Global Setting cannot translate with WPML’ is closed to new replies.